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Case ING


The ING Group is a Dutch multinational banking and financial services corporation headquartered in Amsterdam. Its primary businesses are retail banking, direct banking, commercial banking, investment banking, wholesale banking, private banking, asset management, and insurance services. With total assets of $1.1 trillion, it is one of the biggest banks in the world, and consistently ranks among the top 30 largest banks globally.

The data model of the Chief Commercial Office (CCO) of the ING Wholesale Bank brought together a multitude of different data sources from different locations. The Datacation team was tasked to simplify and improve the underlying data structure and to visualise the data into PowerBI dashboards. 

During interactive sessions at the headquaters in Amsterdam, the domain knowledge of the ING team was combined with the technical knowledge of the Datacation team, which resulted in first sketches. The data and sketches were translated into coherent, visually immersive, and interactive insights into over ten different dashboards in PowerBI.

The Datacation team translated all different data sources into one simplified data model in PowerBI. The improved dashboards have been rolled out to all ING WB Front Office employees globally. In doing so, Datacation made use of the newest features available. The dashboards give meaningful insights about all ING clients globally.